Questions? Our support team is always ready
Send us a message and we will reply within one business day.
Get in touch
Reliable, secure, high-performance hosting with real people behind it.
- Emailhelp@vibercloud.in
- Office401, Red Complex, Lawaypora
Srinagar, Jammu & Kashmir 190017 - Support24/7 by email and ticket
Hosting FAQs
What is web hosting?
Web hosting stores your website's files on a server that is always online, so visitors can open your site at any time. ViberCloud provides the servers, storage, security and support.
Can I transfer my existing domain to ViberCloud?
Yes. You can transfer a domain that is at least 60 days old. We guide you through the unlock and authorisation-code steps, and the transfer adds one year to your registration.
Will you migrate my website for free?
Yes. Our team moves your website, databases and email for free on every plan, with no downtime if you follow our cut-over checklist.
Do you offer email hosting with hosting plans?
Yes. Every shared and WordPress plan includes email accounts on your own domain, with webmail, IMAP/POP3 and spam filtering.
Is technical support available if I need help?
Yes. Our support team in Srinagar is available 24/7 by email and ticket, and paid plans get priority response.
Where are your servers located?
Our infrastructure is in North India, which gives low-latency access across the region, with redundant power and network connectivity.